Shipping policy

🚚 Shipping Policy – Nocturna Marke
1. Order Processing
•     All orders are processed within 24–48 hours after payment confirmation.
•     Orders placed on weekends or holidays will be processed on the next business day.
•     You will receive a confirmation email once your order has been shipped.
2. Domestic Shipping (Italy)
•     Standard Shipping: 3–5 business days.
•     Express Shipping: 1–2 business days.
•     Free Shipping: available for orders over €100.
3. International Shipping
•     Europe: 5–7 business days.
•     United States & Canada: 7–10 business days.
•     Rest of the World: 10–14 business days.
•     Customers are responsible for any customs duties or import taxes applied by their country.
4. Tracking & Delivery
•     All shipments include a tracking number so you can monitor your order in real time.
•     We work only with trusted couriers to ensure safe and reliable delivery.
•     Risk of loss or damage passes to the customer once the package is delivered to the carrier.
5. Shipping Guarantee
•     Every shipment is insured against loss or damage.
•     If your package is delayed, lost, or arrives damaged, please contact our support team immediately for assistance.
6. Contact Us
For any questions regarding shipping, please contact us at:
📧 support@nocturnamarke.com